Terms of Service
Last updated: [Effective Date]
1. Acceptance of Terms
By accessing or using REI Reach (“the Platform”), operated by [Company Name] (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Platform. We reserve the right to update these Terms at any time, and your continued use of the Platform constitutes acceptance of any changes.
2. Description of Service
REI Reach is an online marketplace and platform that connects real estate wholesalers, investors, and agents for the purpose of buying, selling, and distributing off-market real estate deals. The Platform provides tools for listing properties, managing buyer criteria (“buy boxes”), automated matching, communication, deal analysis, and related services.
3. User Accounts & Registration
To use certain features of the Platform, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must be at least 18 years old to use the Platform. You agree to notify us immediately of any unauthorized use of your account.
4. Subscription Plans & Billing
The Platform offers Free, Pro, and Elite subscription tiers with varying features and limits. Paid subscriptions are billed on a monthly recurring basis. You authorize us to charge your designated payment method for all fees associated with your selected plan. You may upgrade, downgrade, or cancel your subscription at any time. Cancellations take effect at the end of the current billing period. Refunds are not provided for partial billing periods. Pricing is subject to change with 30 days' notice.
5. User Content & Listings
You are solely responsible for all content you post on the Platform, including property listings, photos, descriptions, financial projections, and communications (“User Content”). You represent and warrant that your User Content is accurate, does not violate any laws, and does not infringe on the rights of any third party. We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable. We do not guarantee the accuracy of any listings or financial information provided by other users. All investment decisions are made at your own risk.
6. Communication Consent (SMS/Email)
By creating an account on REI Reach, you consent to receive communications from us, including:
Email Communications: Account notifications, deal alerts, matching notifications, marketing communications, and platform updates. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email.
SMS/Text Messages: If you provide your phone number and opt in to SMS alerts, you consent to receive text messages from REI Reach related to deal alerts, matching notifications, account updates, and platform communications. Message frequency varies based on your account activity and notification preferences. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at [Contact Email].
Carrier Information: SMS messages are sent via standard messaging protocols. Supported carriers include all major U.S. carriers. We are not responsible for delayed or undelivered messages due to carrier issues.
Your phone number will not be shared with third parties for marketing purposes.
7. Prohibited Conduct
You agree not to: (a) use the Platform for any illegal purpose; (b) post false, misleading, or fraudulent listings or information; (c) harass, abuse, or threaten other users; (d) attempt to gain unauthorized access to the Platform or other users' accounts; (e) use automated tools to scrape, crawl, or extract data from the Platform without permission; (f) interfere with or disrupt the Platform's operation; (g) violate any applicable local, state, national, or international law.
8. Intellectual Property
The Platform, including its design, features, code, and content (excluding User Content), is the property of [Company Name] and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Platform without our express written permission.
9. Disclaimers
The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or secure. We do not endorse or guarantee any listings, users, or transactions on the Platform. Real estate transactions involve risk, and you should conduct your own due diligence before making any investment decisions.
10. Limitation of Liability
To the maximum extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to lost profits, lost data, or business interruption, regardless of the theory of liability. Our total liability for any claims arising from your use of the Platform shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless [Company Name], its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Platform, your User Content, or your violation of these Terms.
12. Termination
We may suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform ceases immediately. Sections of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property, disclaimers, limitation of liability, and indemnification.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in [County], [State].
14. Contact Information
[Company Name]
[Company Address]
Email: [Contact Email]