Question 1

Who is REI Reach for?

Accepted Answer

REI Reach is built for anyone involved in off-market real estate — wholesalers, cash buyers, fix-and-flip investors, buy-and-hold investors, hedge fund buyers, and agents with off-market inventory. Whether you're moving one deal a month or fifty, the platform adapts to your workflow.

Question 2

Is REI Reach only for wholesalers?

Accepted Answer

No. While wholesalers are a core user group (as sellers), the platform is equally powerful for buyers — cash investors, flippers, rental portfolio builders, and institutional buyers all use REI Reach to find deals that match their criteria.

Question 3

Can I be both a buyer and a seller?

Accepted Answer

Absolutely. Many of our users operate on both sides. You can switch between buyer and seller views instantly, and manage both roles from a single account with a combined subscription plan.

Question 4

How does matching work?

Accepted Answer

When a seller publishes a listing, our algorithm compares the property details against every active buy box on the platform. Buyers whose criteria match — location, price range, property type, strategy — are notified instantly. It's automatic, accurate, and fast.

Question 5

How do alerts work?

Accepted Answer

Free users receive daily email digests of matching deals. Pro users get instant email alerts. Elite users get both instant email and SMS alerts. You can customize your notification preferences at any time.

Question 6

Are listings public or private?

Accepted Answer

Published listings are visible to registered users in the marketplace. Sellers can also share deal packet links publicly. Draft listings remain private until you choose to publish them.

Question 7

What does the free plan include?

Accepted Answer

The free plan gives you access to core features — one active listing (sellers), one buy box (buyers), basic search, daily email digests, and the ability to contact other users. It's a fully functional starting point with no credit card required.

Question 8

How do paid tiers work?

Accepted Answer

Pro and Elite plans unlock advanced features like instant alerts, SMS notifications, first-look access, team seats, and more. Plans are billed monthly and you can upgrade, downgrade, or cancel at any time.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts. You can cancel your subscription at any time and your account will revert to the free plan at the end of your billing period.

Question 10

How do I get started?

Accepted Answer

Sign up for free in under 60 seconds. Choose your role (buyer, seller, or both), set up your profile, and you're ready to go. No credit card required.

Question 11

Is my data secure?

Accepted Answer

Yes. We use industry-standard encryption, secure authentication through Supabase, and never share your personal information with third parties. Your deal data and contact information are protected.

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